{"id":921,"date":"2024-11-18T23:21:14","date_gmt":"2024-11-18T22:21:14","guid":{"rendered":"https:\/\/carnets.lartimuse.fr\/?page_id=921"},"modified":"2024-11-19T15:14:35","modified_gmt":"2024-11-19T14:14:35","slug":"livraisons-et-retours","status":"publish","type":"page","link":"https:\/\/carnets.lartimuse.fr\/?page_id=921","title":{"rendered":"LIVRAISONS ET RETOURS"},"content":{"rendered":"\n<p>Les livraisons sont faites \u00e0 l\u2019adresse indiqu\u00e9e par le client. La livraison est r\u00e9put\u00e9e effectu\u00e9e d\u00e8s la remise du produit au transporteur. Le client se doit de v\u00e9rifier l\u2019exhaustivit\u00e9 et la conformit\u00e9 des renseignements qu\u2019il fournit dans le bon de commande. Les Carnets de l&rsquo;Artimuse et sa cr\u00e9atrice ne sauraient \u00eatre tenues responsables d\u2019\u00e9ventuelles erreurs de saisie et des cons\u00e9quences en termes de retard ou d\u2019erreur de livraison.&nbsp;<\/p>\n\n\n\n<p>Toutes les commandes sont envoy\u00e9es dans un d\u00e9lais de 2 \u00e0 4 jours ouvr\u00e9s sauf pour les produits qui ne sont pas en stock (pr\u00e9voir 1 semaine de d\u00e9lais suppl\u00e9mentaire). Le client pouvant choisir le transporteur de son choix (Colissimo ou Mondial Relay). Le client recevra un message contenant son num\u00e9ro de suivi d\u00e8s que son colis sera en route.\u00a0<br>\u200b<\/p>\n\n\n\n<p><strong>FRAIS DE DOUANE<\/strong><\/p>\n\n\n\n<p>\u200bToute commande pass\u00e9e sur la boutique en ligne et livr\u00e9e en dehors de la France pourra \u00eatre soumise \u00e0 des taxes \u00e9ventuelles et \u00e0 des droits de douane qui sont impos\u00e9s lorsque le colis parvient \u00e0 sa destination. Ces droits de douane et ces taxes \u00e9ventuels li\u00e9s \u00e0 la livraison d\u2019un bien sont \u00e0 la charge du consommateur et rel\u00e8vent de sa responsabilit\u00e9. Les Carnets de l&rsquo;Artimuse et sa cr\u00e9atrice ne sont pas tenus de v\u00e9rifier et d\u2019informer le consommateur des droits de douanes et taxes applicables.<\/p>\n\n\n\n<p>\u200b<br><strong>RETOURS<\/strong><\/p>\n\n\n\n<p>\u200bConform\u00e9ment aux dispositions l\u00e9gales en vigueur, le client dispose d\u2019un d\u00e9lai de 14 jours \u00e0 compter de la r\u00e9ception de sa commande pour exercer son droit de r\u00e9tractation sauf pour les produits personnalis\u00e9s. Les articles retourn\u00e9s doivent \u00eatre dans un \u00e9tat neuf et dans leur emballage d\u2019origine pour permettre leur commercialisation ult\u00e9rieure. Tout article ne respectant pas ces caract\u00e9ristiques ne pourra \u00eatre ni rembours\u00e9 ni \u00e9chang\u00e9. En cas de perte ou d\u00e9t\u00e9rioration du colis retourn\u00e9, Les Carnets de l&rsquo;Artimuse et sa cr\u00e9atrice ne pourront proc\u00e9der au remboursement de la commande et le consommateur devra effectuer une r\u00e9clamation directement aupr\u00e8s de son transporteur. Ce droit de r\u00e9traction s\u2019exerce sans p\u00e9nalit\u00e9, \u00e0 l\u2019exception des frais de retour qui restent \u00e0 la charge du client.<\/p>\n\n\n\n<p>\u200b<\/p>\n\n\n\n<p>Les commandes personnalis\u00e9es ne b\u00e9n\u00e9ficient pas de d\u00e9lais de r\u00e9tractation selon la Loi Hamon 2014.&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Les livraisons sont faites \u00e0 l\u2019adresse indiqu\u00e9e par le client. La livraison est r\u00e9put\u00e9e effectu\u00e9e d\u00e8s la remise du produit au transporteur. Le client se doit de v\u00e9rifier l\u2019exhaustivit\u00e9 et la conformit\u00e9 des renseignements qu\u2019il fournit dans le bon de commande. Les Carnets de l&rsquo;Artimuse et sa cr\u00e9atrice ne sauraient \u00eatre tenues responsables d\u2019\u00e9ventuelles erreurs [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"ocean_post_layout":"","ocean_both_sidebars_style":"","ocean_both_sidebars_content_width":0,"ocean_both_sidebars_sidebars_width":0,"ocean_sidebar":"","ocean_second_sidebar":"","ocean_disable_margins":"enable","ocean_add_body_class":"","ocean_shortcode_before_top_bar":"","ocean_shortcode_after_top_bar":"","ocean_shortcode_before_header":"","ocean_shortcode_after_header":"","ocean_has_shortcode":"","ocean_shortcode_after_title":"","ocean_shortcode_before_footer_widgets":"","ocean_shortcode_after_footer_widgets":"","ocean_shortcode_before_footer_bottom":"","ocean_shortcode_after_footer_bottom":"","ocean_display_top_bar":"default","ocean_display_header":"default","ocean_header_style":"","ocean_center_header_left_menu":"","ocean_custom_header_template":"","ocean_custom_logo":0,"ocean_custom_retina_logo":0,"ocean_custom_logo_max_width":0,"ocean_custom_logo_tablet_max_width":0,"ocean_custom_logo_mobile_max_width":0,"ocean_custom_logo_max_height":0,"ocean_custom_logo_tablet_max_height":0,"ocean_custom_logo_mobile_max_height":0,"ocean_header_custom_menu":"","ocean_menu_typo_font_family":"","ocean_menu_typo_font_subset":"","ocean_menu_typo_font_size":0,"ocean_menu_typo_font_size_tablet":0,"ocean_menu_typo_font_size_mobile":0,"ocean_menu_typo_font_size_unit":"px","ocean_menu_typo_font_weight":"","ocean_menu_typo_font_weight_tablet":"","ocean_menu_typo_font_weight_mobile":"","ocean_menu_typo_transform":"","ocean_menu_typo_transform_tablet":"","ocean_menu_typo_transform_mobile":"","ocean_menu_typo_line_height":0,"ocean_menu_typo_line_height_tablet":0,"ocean_menu_typo_line_height_mobile":0,"ocean_menu_typo_line_height_unit":"","ocean_menu_typo_spacing":0,"ocean_menu_typo_spacing_tablet":0,"ocean_menu_typo_spacing_mobile":0,"ocean_menu_typo_spacing_unit":"","ocean_menu_link_color":"","ocean_menu_link_color_hover":"","ocean_menu_link_color_active":"","ocean_menu_link_background":"","ocean_menu_link_hover_background":"","ocean_menu_link_active_background":"","ocean_menu_social_links_bg":"","ocean_menu_social_hover_links_bg":"","ocean_menu_social_links_color":"","ocean_menu_social_hover_links_color":"","ocean_disable_title":"default","ocean_disable_heading":"default","ocean_post_title":"","ocean_post_subheading":"","ocean_post_title_style":"","ocean_post_title_background_color":"","ocean_post_title_background":0,"ocean_post_title_bg_image_position":"","ocean_post_title_bg_image_attachment":"","ocean_post_title_bg_image_repeat":"","ocean_post_title_bg_image_size":"","ocean_post_title_height":0,"ocean_post_title_bg_overlay":0.5,"ocean_post_title_bg_overlay_color":"","ocean_disable_breadcrumbs":"default","ocean_breadcrumbs_color":"","ocean_breadcrumbs_separator_color":"","ocean_breadcrumbs_links_color":"","ocean_breadcrumbs_links_hover_color":"","ocean_display_footer_widgets":"default","ocean_display_footer_bottom":"default","ocean_custom_footer_template":"","footnotes":""},"class_list":["post-921","page","type-page","status-publish","hentry","entry","owp-thumbs-layout-horizontal","owp-btn-normal","owp-tabs-layout-horizontal","has-no-thumbnails","has-product-nav"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/carnets.lartimuse.fr\/index.php?rest_route=\/wp\/v2\/pages\/921","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/carnets.lartimuse.fr\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/carnets.lartimuse.fr\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/carnets.lartimuse.fr\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/carnets.lartimuse.fr\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=921"}],"version-history":[{"count":2,"href":"https:\/\/carnets.lartimuse.fr\/index.php?rest_route=\/wp\/v2\/pages\/921\/revisions"}],"predecessor-version":[{"id":973,"href":"https:\/\/carnets.lartimuse.fr\/index.php?rest_route=\/wp\/v2\/pages\/921\/revisions\/973"}],"wp:attachment":[{"href":"https:\/\/carnets.lartimuse.fr\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=921"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}